- What is DAZN1?
- How much of DAZN's content will be shown on DAZN1?
- Apart from Serie A Tim and Serie BKT, what else will be available on DAZN1?
- When will Sky-DAZN offers be available for Sky subscribers?
- When will the channel become available?
- Why won't the channel be available for the first Serie A matches of the season?
- How much will the subscription fee to this channel cost?
- What will be the offer for Sky subscribers next season?
- How will Sky subscribers be able to access this new channel?
- Will DAZN1 be available on Sky digital terrestrial TV / NOW TV / SkyGo / My Sky via Fibra?
- Will DAZN1 be available as part of the Sky packages for public premises?
- How will Sky subscribers be able to watch DAZN matches before the launch of the new channel?
- Will Sky customers who do not subscribe to Sky Football and Sky Sport have access to DAZN1 and the streaming offer?
- How do I activate Sky-DAZN offer that includes DAZN1 and the streaming service offered by DAZN?
- How do I activate my account on DAZN.it using the Link Sky sent me?
- On how many devices can I watch DAZN?
- What happens when my Sky subscription ends?
- How can I get assistance?
What is DAZN1? (Back to top)
DAZN1 is DAZN Group's new channel available on Sky's satellite platform, as part of an Optional Add-on, from September 20th.
How much of DAZN's content will be shown on DAZN1? (Back to top)
DAZN1 will broadcast a selection of the content already available on DAZN, including the 3 exclusive Serie A TIM matches every week and some Serie BKT matches.
More information about the optional channel DAZN1 broadcasting schedule will be available in the next few weeks.
DAZN's full sports content will continue to be available, provided by DAZN Limited, in streaming mode only, on the many devices compatible with our service.
Apart from Serie A Tim and Serie BKT, what else will be available on DAZN1? (Back to top)
On DAZN1 you will be able to watch a selection of the main sport events available on DAZN. More information about the optional linear channel's broadcasting schedule will be available in the next few weeks. The channel will be live as of September 20th. DAZN's full sports content will continue to be available, provided by DAZN Limited, in streaming mode only, on the many devices compatible with our service.
When will Sky-DAZN offers be availabe for Sky subscribers? (Back to top)
DAZN offers for Sky subscribers will be available from September 4th and the channel DAZN1 will be available as of September 20th for Sky satellite customers who have an HD decoder and who will join the Sky-DAZN offer.
When will the channel become available? (Back to top)
DAZN1 will be available on Sky's satellite platform from September 20th for Sky satellite customers who have an HD decoder and who join the Sky-DAZN offer.
Why won't the channel be available for the first Serie A matches of the season? (Back to top)
Opening a new channel requires time due to all the technical and procedural checks necessary to make sure that everything works properly. It is not a quick and easy job to carry out. Nevertheless, football fans won't have to wait long.
How much will the subscription fee to this channel cost? (Back to top)
Sky will inform its subscribers about the offers available for Sky satellite customers who have an HD decoder (SkyQ, MySkyHd and SkyHD) – which will give them access to the satellite channel DAZN1 that will be live from September 20th as well as the live and on demand streaming service offered by DAZN and DAZN Limited – in the next few days. The channel is part of the offers available to Sky satellite subscribers.
What will be the offer for Sky subscribers next season? (Back to top)
Sky will inform its subscribers with Sky satellite who have an HD decoder (SkyQ, MySkyHd and SkyHDwith an HD) about the offers available – which will give them access to the satellite channel DAZN1 as well as the live and on demand streaming service offered by DAZN and DAZN Limited – in the next few days. These offers can be easily activated online through Sky.it/faidate or using the Sky Fai Da Te App.
How will Sky subscribers be able to access this new channel? (Back to top)
Sky will inform its subscribers about the procedure to access satellite channel DAZN1 in the next few days. Go to Sky.it/infoseriea for further information.
Will DAZN1 be available on Sky digital terrestrial TV / NOW TV / SkyGo / My Sky via Fibra? (Back to top)
No, DAZN1 will only be available as part of Sky's satellite platform offer. It will not be available on Sky digital terrestrial TV / NOW TV / Skygo / Sky via Fibra.
Will DAZN1 be available as part of the Sky packages for public premises? (Back to top)
As soon as DAZN1 becomes available, from September 20th, Sky Business subscribers will also be able to watch it. Until then, DAZN on public premises will continue working as it has done during the past season.
How will Sky subscribers be able to watch DAZN matches before the launch of the new channel? (Back to top)
Until the new channel is launched, Sky subscribers will be able to take advantage of dedicated offers to access DAZN live and on demand streaming content on the numerous devises compatible with the service.These offers will grant customers access to the new channel once it will be live. Sky will inform its subscribers about these offers in the next few days. These offers can be easily activated online through Sky.it/faidate or using the Sky Fai Da Te App.
Will Sky customers who do not subscribe to Sky Football and Sky Sport have access to DAZN1 and the streaming offer? (Back to top)
Sky will inform its subscribers about the offers available – which will give them access to the satellite channel DAZN1 when it will be live, as part of an Optional Add-on of Sky residential satellite offer, as well as the live and on demand streaming service offered by DAZN through a separate and autonomous offer of audio visible contents – in the next few days. These offers can be easily activated online through Sky.it/faidate or using the Sky Fai Da Te App.
How do I activate Sky-DAZN offer that includes DAZN1 and the streaming service offered by DAZN? (Back to top)
To activate Sky's offer:
• Access your Personal Area on Sky.it/faidate and activate it or use the Sky Fai Da Te App
• Go to a Sky sales point
For further information go to Sky.it/infoseriea
How do I activate my account on DAZN.it using the Link Sky sent me? (Back to top)
Once you activate Sky's offer via Sky, you will receive an SMS with a Link. Click on the link you received via SMS and once you reach the page, choose the relevant option among those shown below and follow the instructions:
1) I have never registered on DAZN.it before
- Click on the Link you received via SMS
- Fill in the mandatory fields to open your new DAZN account
- Read and accept DAZN's “Terms and Conditions” and “Privacy Policy”
- You will be asked to confirm that you wish to use as method of payment the one you indicated at the time you adhered to the offer dedicated to Sky customers
2) I have a DAZN.it account
If you are using a device on which you are already logged in:
- Click on the Link you received via SMS
- You will be asked to confirm that you wish to change the method of payment you had originally chosen with the one you indicated at the time you adhered to the offer dedicated to Sky customers
- Click on the Link you received via SMS
- Log in using the access details of your existing active DAZN account
- You will be asked to confirm that you wish to change the method of payment you had originally chosen with the one you indicated at the time you adhered to the offer dedicated to Sky customers
3) I have already subscribed to DAZN.it through Sky
If you have subscribed to DAZN through Sky, for further information please go to Sky.it/infoseriea
4) I have subscribed to DAZN through a third party (Apple iTunes, Google Play, Amazon)
If you are using a device on which you are already logged in:
- Click on the Link you received via SMS
- You will be asked to confirm that you wish to change the method of payment you had originally chosen with the one you indicated at the time you adhered to the offer dedicated to Sky customers
- Once this process is completed, if this is part of your Sky commercial offer, the DAZN1 channel will be activated shortly
- In order to stop the Third party billing process, you need to cancel the automatic subscription renewal of your DAZN account created through a Third Party (Apple iTunes, Google Play, Amazon, etc.)
If you are using a device on which you are not logged in:
- Click on the Link you received via SMS
- Log in using the access details of your existing active DAZN account
- You will be asked to confirm that you wish to change the method of payment you had originally chosen with the one you indicated at the time you adhered to the offer dedicated to Sky customers
- Once this process is completed, if this is part of your Sky commercial offer, the DAZN1 channel will be activated shortly
- In order to stop the Third party billing process, you need to cancel the automatic subscription renewal of your DAZN account created through a Third Party (Apple iTunes, Google Play, Amazon, etc.)
5) I already have a DAZN subscription and my account is Paused
If you Paused your DAZN account:
- Go to the "My Account" section/area
- Cancel the subscription you had previously Paused
- Wait for DAZN's email confirming the cancellation
- Open the Link you received from Sky
- Log in again using the access details of your DAZN account
- Confirm that you wish to change your method of payment and switch from the one you had originally chosen to the one you indicated at the time you adhered to the Sky-DAZN offer dedicated to Sky customers
6) I already have an active DAZN account and I have requested the cancellation of the automatic renewal. If you subscribed to DAZN through a third party (Apple iTunes, Google Play, Amazon), go to point 4.
To link the Link you received from Sky to your DAZN account, please follow these instructions:
- Go to the "My Account" area/section
- Restore the automatic monthly renewal of your DAZN subscription
- Wait 24 hours for the system to update
- Open the Link you received from Sky
- Log in again using the access details of your DAZN account
- Confirm that you wish to change your method of payment and switch from the one you had originally chosen to the one you indicated at the time you adhered to the Sky-DAZN offer dedicated to Sky customers.
If your DAZN account is inactive, please follow these instructions:
- Click on the Link you received from Sky
- Log in using the access details of your DAZN account
- Confirm that you wish to change your method of payment and switch from the one you had originally chosen to the one you indicated at the time you adhered to the Sky-DAZN offer dedicated to Sky customers.
In addition to the satellite channel DAZN1, you may watch DAZN on 2 other devices at the same time and connect up to 6 devices to your account.
What happens when my Sky subscription ends? (Back to top)
Once your Sky subscription comes to an end, you will no longer be able to use the Sky-DAZN offer.
To continue to use the autonomous and separate DAZN offer, owned and provided by DAZN Limited, without Sky's offer, reactivate your account on DAZN.it.
Click here for more information.
How can I get assistance? (Back to top)
We are always ready and happy to help.
For questions regarding:
• Subscribing to the Sky-DAZN offer
• Paying Sky invoices, in which you will find details regarding your DAZN subscription
• Cancelling your DAZN services part of your Sky-DAZN offer
• Devices that support DAZN1
• DAZN1 schedule
• DAZN1 broadcasting quality
• For queries regarding Sky decoder and linear channel DAZN1
Please go to Assistenza.sky.it .
For queries regarding:
• Opening an account on DAZN.it
• Watching content on DAZN.it
• Technical assistance for DAZN.it
Please refer to our Help section and, if needed, contact our Customer Service.
We are available 24/7 to offer any assistance you may need.