Samsung Orsay Device Deprecation


If you would like to see a list of supported devices, please click here.

Why is my device no longer being supported by DAZN?
We want our fans to have a high-quality experience of watching live sport. The Samsung Orsay TV belongs to an older generation of devices that are no longer supported by Samsung. DAZN is unable to provide a smooth user experience and 50fps fast-motion playback on slower legacy hardware. We encourage you to watch DAZN on a modern streaming device from our currently supported list here.

How can I tell if my Samsung TV will be impacted?
The easiest way to check is to open the DAZN app on the device which will display a message if it's being decommissioned. Alternatively, you can check your model against the full list below.

Impacted model of Samsung TV

13TV_STANDARD

13TV_PREMIUM

13AV_PVR

13AV_BD

14TV_STANDARD2

14TV_ENTRY

14AV_PVR

14/15AV_BD

14TV_STANDARD3

14TV_STANDARD1

14TV_PREMIUM

15TV_ENTRY

16AV_BD

What exactly will happen when you end DAZN support on Samsung OrsayTV?
You will be unable to use the DAZN app on the Samsung OrsayTV to browse DAZN’s catalogue or watch sport. If you are a new DAZN user, the DAZN app will not be available to install from the Samsung OrsayTV store.

When will the DAZN app on Samsung Orsay TV stop working?
On 26 August 2021 globally.

Will you give me advance notice before ending Samsung OrsayTV support?
Yes we will email you about the end of support 30 days and 7 days in advance of the end date, besides notifying you each time you launch the DAZN app on Samsung OrsayTV during that period.

Which countries will this support be ended in?
The support will be ended globally.

Can I still watch DAZN on my Samsung OrsayTV after the support is ended?
Not through the Samsung OrsayTV app. However you can connect one of our wide selection of supported streaming devices and set top boxes to your TV via the HDMI port to watch DAZN.

Was this article helpful?

Get In Touch