What can I do if my video is buffering or I see a spinning circle?
What can I do if my video is buffering or I see a spinning circle?
When troubleshooting streaming or rebuffering issues DAZN finds that it is often due to poor connectivity with your home network. Below are a few suggestions on how to improve your overall streaming experience.
Try another event and see if it works
Please go to http://www.fast.com and check that your internet connection speed meets our minimum requirements.
If possible, connect your device with an ethernet cable to your router or modem
Reduce the number of devices using your wi-fi network
Restart your modem and/or router
Confirm that other streaming apps are working
Confirm the latest operating system is installed
Uninstall and reinstall the DAZN app
Restart your device
Additional steps for your web browser:
Delete cookies and cache
Try a different web browser
If you are still having problems, we suggest that you contact your internet service provider to discuss your home network connectivity to improve your streaming quality while watching DAZN
DAZN uses cookies to help us deliver our services and improve your user experience. Click “Agree” to accept our use of cookies or you can choose to opt out of our use of cookies by following the instructions in our Privacy Policy and Cookie Notice.