1. Do you have the Fastweb&DAZN Casa Offer?
If you accepted the Fastweb&DAZN Casa Offer, which allows you to watch DAZN and to be billed by Fastweb, then your DAZN membership expires with the last renewal after the 30th June 2021 and you won’t have access to DAZN contents anymore, except if you still have some free months paid by Fastweb.
It means that at the end of your last renewal after the 30th June 2021, Fastweb will deactivate the DAZN option and ask DAZN to cancel your account, so you won’t be able to watch DAZN anymore. You can still use your DAZN credentials to insert a valid payment method and reactivate the DAZN fruition.
2. Do you want to activate the Fastweb&DAZN Casa Offer?
The Fastweb&DAZN Casa Offer expired the 8th June 2021.
3. Are you a Fastweb&DAZN Casa Offer user and you still want to use DAZN at the end of the offer?
If you still want to use your DAZN Account at the end of the Fastweb&DAZN Casa Offer, sign into your account and insert a valid payment method.
In case you forgot your credentials, you can reset your password at the following Link.
4. I joined DAZN through Fastweb. How can I cancel my membership?
If you want to cancel DAZN, contact Fastweb Customer Support.
5. What happen after the 3 DAZN months paid by Fastweb, included in the Fastweb&DAZN Casa Offer?
If you accepted the Fastweb&DAZN Casa Offer, you have time until the 30th June 2021 to redeem your 3 months of DAZN paid by Fastweb, included in the bundle. At the end of the 3 months of DAZN paid by Fastweb, Fastweb will deactivate the DAZN option and ask DAZN to cancel your account, so you won’t be able to watch DAZN anymore. You can still use your DAZN credentials to insert a valid payment method and reactivate the DAZN fruition.
6. How can I contact the Fastweb Customer Support?
To receive assistance from Fastweb, please contact the Fastewb Customer Support at the following number 192193, or click here.
7. Who can I contact in case of issues?
For issues such as: link reception, DAZN sign up account, payment, invoice.. etc. please contact Fastweb Customer Support at 192193 or click here.
For issues related to DAZN vision or to find out the device supported by DAZN, please contact DAZN assistance at the following link .