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An access code was emailed to SportsNavi Live users by Softbank. Depending on your account status, there are minor differences in the redemption process.
Please check the chart below to determine which steps (A, B, C, D) to follow.
※Please be sure to complete the registration on a web browser (e.g. Safari, Chrome, IE)
 

1.    Please copy the code distributed by Softbank (Code that begins with “JPSNL”)
2.    Access the following link: https://www.dazn.com/en-JP/redeem
3.    Paste the code from Step 1, and click “Apply”
4.    Click “Continue” on the banner that will appear if the code is redeemable 
※Codes cannot be cancelled once they are applied.
5.    At the bottom of the account creation page, click “Already a subscriber? Sign in”
6.    Log in with your account
※Please do not register your payment details during this step. Please register your payment details through the Billing Consent email sent by SportsNavi Live.

B.    I registered for DAZN previously, but my account is currently inactive or cancelled
※Even if you have already cancelled your account, please make sure your current subscription period has expired to redeem the code successfully (Please check if you are no longer able to view content).

1.    Please copy the code distributed by Softbank (Code that begins with “JPSNL”)
2.    Access the following link: https://www.dazn.com/en-JP/redeem
3.    Paste the code from Step 1, and click “Apply”
4.    Click “Continue” on the banner that will appear if the code is redeemable
※Codes cannot be cancelled once they are applied.
5.    At the bottom of the account creation page, click “Already a subscriber? Sign in”
6.    Log in with your account 

※Please do not register your payment details during this step. Please register your payment details through the Billing Consent email sent by SportsNavi Live.

C.    I have an active DAZN account (Not DAZN for docomo)
First, please cancel your current subscription. Even after cancellation, you will still be able to view content on your account until your subscription period expires.
※For users whose subscription runs past June, please contact Customer Services.
When your subscription period expires, please register through the following steps: 

1.    Please copy the code distributed by Softbank (Code that begins with “JPSNL”)
2.    Access the following link: https://www.dazn.com/en-JP/redeem
3.    Paste the code from Step 1, and click “Apply”
4.    Click “Continue” on the banner that will appear if the code is redeemable
※Codes cannot be cancelled once they are applied.
5.    At the bottom of the account creation page, click “Already a subscriber? Sign in”
6.    Log in with your account 

※Please do not register your payment details during this step. Please register your payment details through the Billing Consent email sent by SportsNavi Live.

D.    I have a DAZN for docomo account

If you have a DAZN for docomo account, please continue enjoying our services with your current account.

Please contact Softbank customer service.

<For customers who are currently using Soft Bank as their cellprovider>
https://my.softbank.jp/msb/d/auth/login?mid=502

<Customers who do not use Soft Bank as their cell provder>
https://id.softbank.jp/portal/menu/inquiry/top.php

Registering your payment method implies the transfer of your SportsNavi payment method to your DAZN account.
If you do not enter a valid payment method you will not be able to take advantage of our discount promotion.

Your account will be terminated after the one month free trial period ends.

After registering for DAZN, you should receive a Billing Consent email from Softbank within 14 days.
Through the link in the email from Softbank, please follow the steps below to register your payment details.
 

Users registering to DAZN through SportsNavi Live will receive a one-month free trial period.
To continuing viewing DAZN after your free trial period, please be sure to complete the registration of your payment details before your free trial ends.

Your account should be charged one month after your registration date.
If not, a charge will occur no later than 14 days later.

Please cancel your account.
Please see here for cancellation instructions.
After you have cancelled your account, please enter your access code from the link provided in the Sports Navi email,and follow the instructions to register to DAZN.

Please complete registration by September 30, 2018. 
 

If registration cannot be completed due to an unexpected error, there may be cases where Customer Services will need to reissue a recovery code.  

Please be aware that we can only handle such cases if they are received before Saturday, September 15, 2018, as the procedure requires time. 

We do not. DAZN currently only offers a monthly service and annual service.

Yes, all devices offered by SportsNavi Live, will be available with DAZN.
Please see here, regarding ` System requirements and recommended devices`

If you need to cancel your SportsNavi x DAZN plan,please contact DAZN customer service.
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