■Customers who purchased J League Annual Pass
*J League Annual Pass is different from Annual Plan.
It will be available from October 2, 2023.
Please contact each J League club for details.
<Price>
\27,000 (tax included)
<Sales Period>
October 2, 2023 ～ March 31, 2024
<Code Redemption Period>
October 2, 2023 ～ May 5 , 2024
< Customers who cannot redeem the DAZN Pass >
・Users registered through DAZN for docomo
・Users that registered payment through Apple
・Users that registered payment through Amazon IAP (In-App Purchasing)
・Users that registered payment through Google Play Billing (In-App Purchasing)
・Users that registered through the SoftBank Special Discount Plan
・Users that currently have their account on ‘Pause’
・Users that currently have their account on ‘Annual Plan-Pay Over Time-’
・Users that registered through the Mobile Carrier Billing / Smart phone Billing
・Users that registered through the Cable TV
・Users registered through DAZN and au・UQ mobile Combined Offer
・Users that registered through the povo
・Users that registered through the Commufa Hikari
・Users that registered through the DMM × DAZN Hou-dai
・Users that registered through the Other Special Discount Plan
※If you are currently using the ‘Pause’ function, please contact DAZN Customer Services.
※If you wish to use the Annual Pass, please cancel your subscription via Apple ID, Amazon In App Payment, Google Play Billing, SoftBank Special Discount Plan, Mobile Carrier Billing / Smart phone Billing, or payment via Cable TV.
Then, after you have confirmed that your current subscription has expired and confirmed you are unable to watch DAZN, please re-register and apply Annual Pass to your account using web browser.
It will be available from October 2, 2023.
Please contact each J League club for details.
<Price>
\27,000 (tax included)
<Sales Period>
October 2, 2023 ～ March 31, 2024
<Code Redemption Period>
October 2, 2023 ～ May 5 , 2024
< Customers who cannot redeem the DAZN Pass >
・Users registered through DAZN for docomo
・Users that registered payment through Apple
・Users that registered payment through Amazon IAP (In-App Purchasing)
・Users that registered payment through Google Play Billing (In-App Purchasing)
・Users that registered through the SoftBank Special Discount Plan
・Users that currently have their account on ‘Pause’
・Users that currently have their account on ‘Annual Plan-Pay Over Time-’
・Users that registered through the Mobile Carrier Billing / Smart phone Billing
・Users that registered through the Cable TV
・Users registered through DAZN and au・UQ mobile Combined Offer
・Users that registered through the povo
・Users that registered through the Commufa Hikari
・Users that registered through the DMM × DAZN Hou-dai
・Users that registered through the Other Special Discount Plan
※If you are currently using the ‘Pause’ function, please contact DAZN Customer Services.
※If you wish to use the Annual Pass, please cancel your subscription via Apple ID, Amazon In App Payment, Google Play Billing, SoftBank Special Discount Plan, Mobile Carrier Billing / Smart phone Billing, or payment via Cable TV.
Then, after you have confirmed that your current subscription has expired and confirmed you are unable to watch DAZN, please re-register and apply Annual Pass to your account using web browser.
■Frequently Asked Questions
＜ About purchase the DAZN Pass ＞
Q. Who is eligible to purchase the DAZN Pass?
The DAZN Annual Pass is available to all users. Purchase is not limited to fan club members of the respective J-League clubs.
Q. How do I purchase a DAZN Pass?
A. The purchasing method may vary depending on the J-League club you wish to purchase the DAZN pass from. For more details, please check your J-League club’s official site, or contact them directly.
Q. What payment methods are there?
A. The accepted payment method may vary depending on the J-League club you wish to purchase the DAZN pass from. For more details, please check your J-League club’s official site, or contact them directly.
Q. When will my DAZN Pass arrive?
A. The arrival date of your DAZN Pass will vary by distributor. Please contact the J-League club you made the purchase through.
Q. I have not received my DAZN Pass. What should I do?
A. Please contact distributor you made the purchase through.
Q. I lost my DAZN Pass. Can it be re-issued?
A. Please understand that we cannot re-issue gift codes.
Q. Can I purchase a DAZN Pass if I have an existing DAZN account?
A. Yes. Existing users are eligible to purchase a DAZN Pass.
If you have registered directly to DAZN, you can redeem the DAZN Pass without cancelling your account once.
＜ About redemption codes ＞
Q. Can I redeem a DAZN Pass if I have redeemed a DAZN Pass in the past?
A. Yes. Customers who have redeemed a code in the past, will be able to purchase/redeem a new DAZN pass.
If your previous DAZN Pass is still in use, you will still be able to redeem an additional code at any time. The most recent DAZN Pass will take effect after your viewing period ends.
Q. What happens if I do not cancel my subscription after the subscription period expires?
If you would like to continue your subscription, you will automatically be billed based on the card details you entered when you initially registered on the platform.
Q. Can I register multiple codes at the same time?
When registering multiple codes, please make sure to apply the next code after confirming that the code has been applied to your My Account Page (the next payment date will be extended by registering the code).
*If you apply the multiple codes consecutively before one code is registered in your My Account Page, next codes may not be reflected correctly.
＜ About Usage Fees ＞
The DAZN Annual Pass is available to all users. Purchase is not limited to fan club members of the respective J-League clubs.
Q. How do I purchase a DAZN Pass?
A. The purchasing method may vary depending on the J-League club you wish to purchase the DAZN pass from. For more details, please check your J-League club’s official site, or contact them directly.
Q. What payment methods are there?
A. The accepted payment method may vary depending on the J-League club you wish to purchase the DAZN pass from. For more details, please check your J-League club’s official site, or contact them directly.
Q. When will my DAZN Pass arrive?
A. The arrival date of your DAZN Pass will vary by distributor. Please contact the J-League club you made the purchase through.
Q. I have not received my DAZN Pass. What should I do?
A. Please contact distributor you made the purchase through.
Q. I lost my DAZN Pass. Can it be re-issued?
A. Please understand that we cannot re-issue gift codes.
Q. Can I purchase a DAZN Pass if I have an existing DAZN account?
A. Yes. Existing users are eligible to purchase a DAZN Pass.
If you have registered directly to DAZN, you can redeem the DAZN Pass without cancelling your account once.
＜ About redemption codes ＞
Q. I purchased an Annual Viewing Pass while on an Annual plan, can I redeem it?
If you are on the Annual Plan (Pay Now) subscription:
Please register your Annual Pass by clicking "Redeem code" on the "My Account" page.
The Annual Pass will then be applied from your next billing date.
If you are on the Annual plan (Pay Over Time) subscription:
As you will not be able to register your Annual Pass, first, please cancel your membership. Thereafter and after your current viewing period ends for your cancelled account, since you will now be able to register your Annual Pass, please register this accordingly to resume viewing on our platform.
*Annual Pass has an expiration date. Please make sure to check the expiration date and the end date of your Annual Plan viewing period in advance.
Q. How do I redeem my DAZN Pass?
A. A DAZN Card will be delivered to you from the J-League club you purchased the DAZN Pass through.
The redeemable code will be printed on the backside of this card. Please follow the steps below to redeem your DAZN Pass.
Q. Can I redeem a DAZN Pass if I have redeemed a DAZN Pass in the past?
A. Yes. Customers who have redeemed a code in the past, will be able to purchase/redeem a new DAZN pass.
If your previous DAZN Pass is still in use, you will still be able to redeem an additional code at any time. The most recent DAZN Pass will take effect after your viewing period ends.
Q. What happens if I do not cancel my subscription after the subscription period expires?
If you would like to continue your subscription, you will automatically be billed based on the card details you entered when you initially registered on the platform.
Q. Can I register multiple codes at the same time?
When registering multiple codes, please make sure to apply the next code after confirming that the code has been applied to your My Account Page (the next payment date will be extended by registering the code).
*If you apply the multiple codes consecutively before one code is registered in your My Account Page, next codes may not be reflected correctly.
＜ About Usage Fees ＞
Q. I did not use my DAZN Pass. Can I get a refund?
A. Please understand that we do not perform refunds, even for unused DAZN Passes.
Q. What happens if I cancel my subscription after redeeming a DAZN Pass? Can I get refunded for the remaining subscription period?
A. You can cancel your subscription at any time. If you have time remaining on your subscription at the time of cancellation, you will still be able to view DAZN until your subscription ends (Your next payment date). We cannot refund you for the remaining period.
In addition, please be aware that while your DAZN Pass is in use, you will be unable to pause (suspend) your account.
Q. I was charged the monthly fee despite redeeming a code
Please check that you have successfully redeemed your code via the My Account Page.
If you are charged the monthly fee it is possible that you have not completed redeeming the Annual Pass.
If you have any questions, please contact our Customer Service Team.
Please be aware that we do not handle refund requests for above cases.
*If you wouldn't cancell your account until next charge date, you will be charged on credit card which is registerd on your account.
A. Please understand that we do not perform refunds, even for unused DAZN Passes.
Q. What happens if I cancel my subscription after redeeming a DAZN Pass? Can I get refunded for the remaining subscription period?
A. You can cancel your subscription at any time. If you have time remaining on your subscription at the time of cancellation, you will still be able to view DAZN until your subscription ends (Your next payment date). We cannot refund you for the remaining period.
In addition, please be aware that while your DAZN Pass is in use, you will be unable to pause (suspend) your account.
Q. I was charged the monthly fee despite redeeming a code
Please check that you have successfully redeemed your code via the My Account Page.
If you are charged the monthly fee it is possible that you have not completed redeeming the Annual Pass.
If you have any questions, please contact our Customer Service Team.
Please be aware that we do not handle refund requests for above cases.
*If you wouldn't cancell your account until next charge date, you will be charged on credit card which is registerd on your account.
■ Benefits (Club Coupon)
Please contact distributor teams for more details.
【DAZN Annual Pass】About redemption codes
■For those registering a new account
1. Select ‘SIGN UP’ on the DAZN top page
2. Select ‘PAY MONTHLY’ plan
3. Fill out your registration details and click ‘CONTINUE’
4. Open ‘Enter Code', enter the gift code, and click ‘Apply'
5. Click ‘CONTINUE'
6. Select and enter your preferred payment method
7. Click ‘START SUBSCRIPTION’
8. Start watching
2. Select ‘PAY MONTHLY’ plan
3. Fill out your registration details and click ‘CONTINUE’
4. Open ‘Enter Code', enter the gift code, and click ‘Apply'
5. Click ‘CONTINUE'
6. Select and enter your preferred payment method
7. Click ‘START SUBSCRIPTION’
8. Start watching
■For existing users
1. Log-in to DAZN home page
2. Select 'My Account' on Menu at the top right of the screen
3. Input your DAZN pass code and select ‘APPLY’
4. Click ‘REDEEM CODE’ on the pop-up banner
※Codes cannot be cancelled once they are applied.
5. Click ‘OK’ on the pop-up banner
※If you wish to redeem a different code, please select ‘REDEEM ANOTHER CODE’
6. Confirm your registration details, please see 'Subscription' on My Account page
2. Select 'My Account' on Menu at the top right of the screen
3. Input your DAZN pass code and select ‘APPLY’
4. Click ‘REDEEM CODE’ on the pop-up banner
※Codes cannot be cancelled once they are applied.
5. Click ‘OK’ on the pop-up banner
※If you wish to redeem a different code, please select ‘REDEEM ANOTHER CODE’
6. Confirm your registration details, please see 'Subscription' on My Account page
■For those with a cancelled account (previously registered to DAZN)
1. Access http://dazn.com/en-JP/redeem
2. Input your DAZN Pass code and select ‘Apply’
3. Click ‘Continue’ on the pop-up banner that will appear on the top of the screen
※Codes cannot be cancelled once they are applied.
4. Select ‘PAY MONTHLY’ plan
5. Input the login credentials of your cancelled account and click ‘Continue’
6. Click OK when the notification banner stating the reactivation of your account is displayed.
7. Confirm your registration details, and if there are no issues, click ‘Start Watching’
2. Input your DAZN Pass code and select ‘Apply’
3. Click ‘Continue’ on the pop-up banner that will appear on the top of the screen
※Codes cannot be cancelled once they are applied.
4. Select ‘PAY MONTHLY’ plan
5. Input the login credentials of your cancelled account and click ‘Continue’
6. Click OK when the notification banner stating the reactivation of your account is displayed.
7. Confirm your registration details, and if there are no issues, click ‘Start Watching’
■How can I confirm if I redeemed my code successfully?
Please check that your DAZN Pass has been correctly reflected under the “Next payment date” on your My Account page.