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How do you register your Gift Code?

1. To redeem your gift code please follow the instructions provided with your gift code.
2. If you run into troubles redeeming your gift code, please go to www.dazn.com/redeem and try to enter it into the gift code field.
3. If entered correctly, you will receive a message on top of the screen successfully telling you the duration of the gift code.
4. You will then be prompted to create an account.
5. Note: Depending on your gift code you may need to enter your payment details.
6. If you enter your payment details in the process of registration, we will only charge you once the free period of your gift code ends.

Note: We will send you an email making you aware that your gift code will expire soon.
Please be aware that some gift codes are only for new customers. Please read the information on your gift code for additional information

Can you use gift codes if you pay via a third party (e.g. Apple iTunes, Amazon In App Payment?)
Gift codes are only redeemable by customers who are directly invoiced by DAZN. If you created your DAZN membership over iTunes or Amazon In-App Payment, you cannot redeem gift codes.

Can you cancel your account while using the gift code?
You may cancel your account at any time. But please be aware that you may only use your gift code once. If you cancel your account, you may not transfer the remaining viewing period elsewhere and you will only have access to DAZN until your gift code expires. 

Example:

• You redeem a gift code for 3 free months of DAZN
• After 1 month you cancel your membership
• You still have 2 additional months of DAZN access until the gift code expires.

What happens to your account once your gift code expires?
You will automatically be charged the monthly fee on the payment method you entered during registration.

How long does my DAZN access last?
You can watch DAZN until your gift code expires, but unfortunately you cannot get your gift code back or transfer to another account. Your account will automatically run out when your gift code expires. You can reactive your DAZN account at any time.

Can you still change your payment method while using the gift code?

You may change payment methods from your “My Account”* page. If you experience any issues, please contact customer service.

Why do I get an error code when I enter my gift code and select “Apply”? 

There might be different reasons why you are seeing this error message. The most common are:

• The code has already been used
• The code is offered from another country
• The code has expired
• The code is not available yet
• Some codes are available only to new users, while others are to be used by existing subscribers only. Please refer to the instructions you received with your code

If you still experience problems redeeming your gift code, please contact customer service for further assistance.

* Due to high volume of sign ups, it may take up to 24 hours to access 'My Account' section after registering. This will not affect your viewing content.